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beansideWhee! We survived Monday! It wasn't that bad, really. I took 52 calls, which was a lot, but I didn't hit that "oh god, can't talk to another person" level. Part of that may have been that I got a few emails, with my stats for October and November on it, and it perked me up.
They color code everything, and my month was 100% green. I'm well within all the stats they want me to hit. My quality could be better, but I'm getting there, slowly but surely. I've got that meeting today, and my monthly one on one next week. And then my second tier manager sent a message telling me that I was impressive, so that perks one up.
I'm such a total puppy. Any positive reinforcement practically turns me into a happy wiggling puppy. I'm sitting there going "I'm a good girl!" Is this what Ikea and 911 have brought me to?
Jess seems to be doing slightly better on their antibiotics, but it's definitely not been an immediate cure. I hope they feel better soon. I've really felt bad for them. I want to fix it.
I'm debating now, on whether we want to try to move Jess and I in a few days early--rent a truck and just get our stuff (which is mostly small except the bed) into the apartment on 12/31. Then, Boodle would have 4 days to acclimate. It's not a done deal, but it's a thought.
And now, I'm going to get myself together for work. Everyone have an excellent Tuesday!
They color code everything, and my month was 100% green. I'm well within all the stats they want me to hit. My quality could be better, but I'm getting there, slowly but surely. I've got that meeting today, and my monthly one on one next week. And then my second tier manager sent a message telling me that I was impressive, so that perks one up.
I'm such a total puppy. Any positive reinforcement practically turns me into a happy wiggling puppy. I'm sitting there going "I'm a good girl!" Is this what Ikea and 911 have brought me to?
Jess seems to be doing slightly better on their antibiotics, but it's definitely not been an immediate cure. I hope they feel better soon. I've really felt bad for them. I want to fix it.
I'm debating now, on whether we want to try to move Jess and I in a few days early--rent a truck and just get our stuff (which is mostly small except the bed) into the apartment on 12/31. Then, Boodle would have 4 days to acclimate. It's not a done deal, but it's a thought.
And now, I'm going to get myself together for work. Everyone have an excellent Tuesday!
