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beansideIt's supposed to get up into the 70's today! My office is going to be roasting. Definitely going to have my fan on. I'm in the front of the house, which faces solidly South East. This means that the morning/early afternoon sun hits the window, and turns my office into a tiny little hotbox. When the heat is on, it can get really warm. Fortunately, today we'll probably turn on the AC, since sunny and 70 would translate to at least mid 70's in the house.
My Patient Access Training continues. Yesterday was all about Empathy and Tone of voice. Y'know, in every customer service job I've ever had, we had a little on empathy, but I don't believe I've ever done an entire 2 hour class on it, complete with not one, but two tear jerker videos. First one was about not knowing what other people are going through and the second was about Hopkins, showing some of the cases we had, and how the doctors' and nurses' empathy and caring makes their lives better. They were very effective tools, and I'll probably remember the class when I start interacting with patients.
I continue to be a little stressed about background noises while I'm on microphone. I don't think it's picked up much of anything, but I worry.
My stress however was soothed by getting my paystub yesterday. I expected to be making about $1200 a pay period, figuring all the deductions that are going to be taken out. Health insurance is kind of pricey. Much to my surprise, I will be receiving about $1450. This will make things much easier financially.
It's weird, we have no game tonight. People are out of town over the next few weeks, so our gaming schedule is decidedly light. I'll miss it, but sleep is also nice.
Ten days til Philadelphia! We're working on where we're going to have dinner. Right now there's an Indian place, a Japanese BBQ and an Irish Pub in the running. All of the above sounded amazing.
Dad had his doctor's appointment yesterday. Which went well. The doctor was surprised to see him sitting up in the wheelchair and seemed very pleased. His lungs sounded good, pulse oxygen was good. He'll see him again in 2 weeks, just to follow up, since he's been. in and out of the hospital.
I ordered a white noise machine as well as a headset with a noise cancelling microphone. Our trainer has it and she literally clapped in front of her face, and we heard nothing. That should be here tomorrow some time.
All in all, pretty boring here at casa beanside. And now it is the time of day when I debate the merits of more coffee now, vs when I start work. Everyone have an excellent day!
My Patient Access Training continues. Yesterday was all about Empathy and Tone of voice. Y'know, in every customer service job I've ever had, we had a little on empathy, but I don't believe I've ever done an entire 2 hour class on it, complete with not one, but two tear jerker videos. First one was about not knowing what other people are going through and the second was about Hopkins, showing some of the cases we had, and how the doctors' and nurses' empathy and caring makes their lives better. They were very effective tools, and I'll probably remember the class when I start interacting with patients.
I continue to be a little stressed about background noises while I'm on microphone. I don't think it's picked up much of anything, but I worry.
My stress however was soothed by getting my paystub yesterday. I expected to be making about $1200 a pay period, figuring all the deductions that are going to be taken out. Health insurance is kind of pricey. Much to my surprise, I will be receiving about $1450. This will make things much easier financially.
It's weird, we have no game tonight. People are out of town over the next few weeks, so our gaming schedule is decidedly light. I'll miss it, but sleep is also nice.
Ten days til Philadelphia! We're working on where we're going to have dinner. Right now there's an Indian place, a Japanese BBQ and an Irish Pub in the running. All of the above sounded amazing.
Dad had his doctor's appointment yesterday. Which went well. The doctor was surprised to see him sitting up in the wheelchair and seemed very pleased. His lungs sounded good, pulse oxygen was good. He'll see him again in 2 weeks, just to follow up, since he's been. in and out of the hospital.
I ordered a white noise machine as well as a headset with a noise cancelling microphone. Our trainer has it and she literally clapped in front of her face, and we heard nothing. That should be here tomorrow some time.
All in all, pretty boring here at casa beanside. And now it is the time of day when I debate the merits of more coffee now, vs when I start work. Everyone have an excellent day!
