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beansideIt's Friday! Whoohoo! Another day of hoping for an answer on the job front. I know it's probably too soon to hear anything, but tell my brain that. Every time my computer makes a chat or email sound, I'm pouncing on it. It would be nice if they put us out of our misery today, so I can either celebrate or drown my sorrows this weekend. I still don't truly expect to get it, but hope springs eternal.
Yesterday was a little slower. I had a class in the morning that 100% should have been a training module. They demoed this new system we're going to be using, and I think I know what we're doing, but it would have been much better if they had built a little thing where we could use it to do little training things. I'm pretty sure half the class will need to be retrained when the system actually debuts--and that's no shade on them. It was pretty counterintuitive.
I was annoyed at the end of the day. I had a customer who was all kinds of pissed off about me. They called in, that their doctor had ordred a type of abdominal MRI and wanted to change it to a different kind. So I look at the order, and there's two different kinds of MRIs. One still abdomen, one abdomen and pelvis with a special prep. If it was the one, sure, we could switch it, but the second has to be on a weekday while the nurses are there.
So I explained this, and set up the new appt so we could do both. Then, I hung up with him and went back to cancel the original appt. And I saw that the person doing the inbox had scanned the order to the original order, and changed it to one of the orders. And I was like "shit, did I screw up?"
So I checked, and no, I had not screwed up, so I went ahead and canceled the original appointment. And the patient called back angry, because he didn't understand, apparently. So that was fun.
So today, I will try to be more clear about things when I'm going to cancel an appointment.
Okay, time to get ready for work! Everyone have an amazing Friday!
Yesterday was a little slower. I had a class in the morning that 100% should have been a training module. They demoed this new system we're going to be using, and I think I know what we're doing, but it would have been much better if they had built a little thing where we could use it to do little training things. I'm pretty sure half the class will need to be retrained when the system actually debuts--and that's no shade on them. It was pretty counterintuitive.
I was annoyed at the end of the day. I had a customer who was all kinds of pissed off about me. They called in, that their doctor had ordred a type of abdominal MRI and wanted to change it to a different kind. So I look at the order, and there's two different kinds of MRIs. One still abdomen, one abdomen and pelvis with a special prep. If it was the one, sure, we could switch it, but the second has to be on a weekday while the nurses are there.
So I explained this, and set up the new appt so we could do both. Then, I hung up with him and went back to cancel the original appt. And I saw that the person doing the inbox had scanned the order to the original order, and changed it to one of the orders. And I was like "shit, did I screw up?"
So I checked, and no, I had not screwed up, so I went ahead and canceled the original appointment. And the patient called back angry, because he didn't understand, apparently. So that was fun.
So today, I will try to be more clear about things when I'm going to cancel an appointment.
Okay, time to get ready for work! Everyone have an amazing Friday!
