Date: 2021-01-28 05:43 pm (UTC)
dine: (typography - cee)
From: [personal profile] dine
well, that should be an exciting snowy weekend! really glad you're not going to be out in it

it's too bad the order got 'misplaced' and once it surfaced again couldn't be delivered to the customer. I get why you can't change company policy, but it sucks for the customer. I really wonder about delivery services sometimes - I ordered stuff from Staples for my mom - delivery on the 20th. a week later it was still showing as 'in transit' so I called CS and they arrange a replacement, sent overnight. mom got it, and three hours later the other package showed up! if it had been a minor amount I would probably have thought about keeping it, but my mom probably is too honest for that. but with it being over $100, that wasn't an option. so I called again, and they arranged for it to be picked up. so now I hope they don't show when she's down the hall for a meal or something.


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