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It's Friday! Do the happy dance! I have exactly one thing I need to do tomorrow, and the rest of the day will be relaxing. I have my rescheduled eye exam at 10. I really should also get my car an oil change as well, but we'll see when that gets done. I really should get it done this week, but it's a pain, so we'll see.
Yesterday I was off the phone a few hours, because my trainer had some work she needed to catch up on, so I was off for about three hours, give or take. I ended with 28 calls, but I was hoping to top my calls from the day before instead of tying. Honestly, I probably could have made it, but my last call was a little old man, and I was on the phone for 25 minutes with him, most of it trying to figure out his insurance.
It was a full day of marble mouthed people, where I had a heck of a time figuring out their names. Even spelling it didn't always help. I felt a little bad, but I was doing my best. My trainer didn't say anything, so it must not have been that pronounced.
Overall, things are going well. I'm getting into a rhythm with the prescreening questions, even the MRI ones, which are incredibly long. I've learned to switch back and forth between Epic, and our radiology grid that tells us how to schedule certain tests fairly seamlessly. It'll be even easier when it's all on my computer, and I'm not jumping back and forth between my trainer's system on Zoom and my computer.
My trainer is bored. Apparently, I'm boring. I only need her help once in a while, and she can't use her computer while I'm on the phones, since I need access to her Epic system. So while I'm taking calls, she's playing powerwashing games on her phone and watching Grey's Anatomy. She knows that if I need her, I'll put the pt on hold and say her name, but otherwise, she says she's checked out.
Today, I have another Epic class, so I have to start at 8. That goes til about 2, and then I'm back with my trainer for two and a half hours. This of course, means that I'll be on camera for the first half of the day, ew. Once my sister is done, I'm going to go grab a shower, because my hair looks impressively messy right now, and I don't think any amount of water is going to smooth it down.
Tonight, we have our Frostmaiden game, so I am looking forward to that! Last night's game went well and was a lot of fun.
And on that note, my sister is done in the bathroom, so I am going to go grab a nice hot shower. Everyone have a super Friday!
Yesterday I was off the phone a few hours, because my trainer had some work she needed to catch up on, so I was off for about three hours, give or take. I ended with 28 calls, but I was hoping to top my calls from the day before instead of tying. Honestly, I probably could have made it, but my last call was a little old man, and I was on the phone for 25 minutes with him, most of it trying to figure out his insurance.
It was a full day of marble mouthed people, where I had a heck of a time figuring out their names. Even spelling it didn't always help. I felt a little bad, but I was doing my best. My trainer didn't say anything, so it must not have been that pronounced.
Overall, things are going well. I'm getting into a rhythm with the prescreening questions, even the MRI ones, which are incredibly long. I've learned to switch back and forth between Epic, and our radiology grid that tells us how to schedule certain tests fairly seamlessly. It'll be even easier when it's all on my computer, and I'm not jumping back and forth between my trainer's system on Zoom and my computer.
My trainer is bored. Apparently, I'm boring. I only need her help once in a while, and she can't use her computer while I'm on the phones, since I need access to her Epic system. So while I'm taking calls, she's playing powerwashing games on her phone and watching Grey's Anatomy. She knows that if I need her, I'll put the pt on hold and say her name, but otherwise, she says she's checked out.
Today, I have another Epic class, so I have to start at 8. That goes til about 2, and then I'm back with my trainer for two and a half hours. This of course, means that I'll be on camera for the first half of the day, ew. Once my sister is done, I'm going to go grab a shower, because my hair looks impressively messy right now, and I don't think any amount of water is going to smooth it down.
Tonight, we have our Frostmaiden game, so I am looking forward to that! Last night's game went well and was a lot of fun.
And on that note, my sister is done in the bathroom, so I am going to go grab a nice hot shower. Everyone have a super Friday!
